An innovative approach to the organization of work and the use of rich practical experience allowed “Cranbourne Taxi” to achieve impressive results in the first year of its existence. Thus, the average delivery time of the car was reduced to 10 minutes. On average, most of all orders – starting with a call to the dispatcher and ending with a passenger getting into a taxi – began to be completed in less than 15 minutes. And the advanced technologies implemented in the field of communications, software, management and marketing systems allowed the company to strictly and accurately control the quality of services provided with a large flow of orders.
